SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of healthstylebox (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of healthstylebox.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent work
very good!
Super!!! Recommend, very easy to them to cut, come in 2 weeks
Good machine, quiet, the child is not afraid.
I like, not very noisy and striget good
Trimmer took! It really is not noisy as adult hair clipper! Just like in the description! Child may not cut. Thank you so much! Shipping took 19 days! A record of my experience the order of China (from 19 days 7 days machine held Баларуси on Customs ). Recommend and store and goods!
Good, shorn for two times! Very satisfied! Thank you!
Work-reached for 2 weeks.
Did not write a review, because it was not possible to take advantage of the trimmer, and the other day the shaved one year old baby. The machine is very good, quiet-child more frightened capes than shaving-strizhёt carefully, hair touches. Fast delivery and track. Thank you!
Working and nice. Seller not lowers the cost in cn22
Delivery 2 day!!!!!! It Is the fastest shipping) ordered the 2nd time have a friend with a child. She ordered 2 weeks ago I went for 5 days))) Thank you very much!!! All is super, the machine is excellent. THANK YOU!!!!
The parcel was delivered within 2 weeks. Box a little crumpled, but inside is still intact. Machine quiet compared with ordinary machine for cutting. Complete a cape for haircut and tips for cars, and very compact double side head different length cutting. The Product is very happy. Thank you very much. Seller recommend.
delivery fast, думала as so quiet running not machine, looking like baby, not yet in tried. mint was box minus the only one.
стрижет good. afraid of baby first time. looks like стрежет spinning and used to now.
помялась box. all but inside whole. all like in description. wea works with 2 batteries. not tried operation. the face quality.
super fast delivery 4 day мятая box is not, all working, running quiet. satisfied, thanks)))
like machine. жужжит. but not really tried. only shortcomings мятая box. брали gift, left. отслеживалось. общалась not the store.
until enjoyed quickly received)
machine super! долетела абакана up)))) any on bang hair (закусывает) advice! goods!
only 2 day delivery, very satisfied, super machine
pretty machine
iic order before record пришёл быстро-2 days) from russia. satisfied all externally. box-all machine in perfect condition. looks like online. vibrating quiet. sorry, подстричься дался son is not, unable to try until in so ((
machine good, vibrating, боиться as baby. good as стрижет.
machine has come very fast, satisfied i) quality is good, all whole. included: tassel and three double heads. all likes. to-опробовали has!
machine good. very quiet. good removes hair. advice to purchase.
Машинка супер!!!доставка в Беларусь меньше месяца.работает на 2-ух батарейках.в комплекте их нет.очень тихая.ребенок с удовольствием подстригся,хотя обычной машинкой кричал и не давался.
Товар просто отличный и Доставка очень быстрая