SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of healthstylebox (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of healthstylebox.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Package has been slow. Come in great condition. All, as in the description. Even the battery charged.
all good and satisfying with this product. thank you store
Looks good missing try
Машинкс came and smudged. But Shipping is not fast. trekaetsya.
All works. 4 Modes of cutting. Convenient. Thank you
to australia шла package (гродно) three. machine was packed well. light, шумная very, is important. came complete full. to store and thanks for fast delivery.
excellent cost for your machine, plus points of operation, quiet fits in the hand nice. not even this money for cons looking. чернигов in 10 days delivered and more oh, deservedly short 5/5.
приехало быстренько all! cute look! бреет!
clipper received such as.. заказывал. came quickly send all whole. thank you very much!!!
works great quality prewired came quickly parcel all store замечательн рекомендю gregarious
Товар получил всё замечательно всем советую продовца!!!!!!!!!
ürün güzel kargo baya hızlı geldi 8 günde samsuna geldi tavsiye ederim. teşekkürler satıcı
Nice quality. Works well.
До Новосибирска шла посылка 22 дня. Упаковано хорошо, только в комплекте нет масла, в работе пока не пробовала, но машинка пришла заряжена, без вовреждений, в комплекте 2 насадки, как попробую напишу, хотя я уже пользовалась такой фирмой стрижет отлично..за такие деньги достаточно приличная, легкая, рекомендую продавца.
Заказывала второй раз для друзей. Машинка отличная, стрижет замечательно. Всем довольны, большое спасибо продавцу.
Bien reçu le colis, fonctionne très bien cependant elle n’est pas fournie avec une boîte. Très content !
Parfait, livraison rapide et conforme.
Full set provided. Value for money!
supper my dad like it recomnd this store